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Servicing and Maintenance

UKAS & NSI
NASIC
BAFE

Servicing and Maintenance

Keeping your security and fire safety systems in peak condition is just as important as installing them in the first place.

At Mercury Fire & Security, we provide professional service and maintenance packages for both commercial and domestic customers, ensuring your systems remain compliant, reliable, and ready to protect you at all times.

With over 30 years of experience and our NSI Gold and BAFE accreditations, our engineers deliver expert maintenance and prompt servicing that keeps your investment working exactly as it should. From routine checks to emergency callouts, we’re here to give you lasting peace of mind.

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alarm maintenance

Choose the right service for you

Our service and maintenance packages cover every aspect of your systems, and leverage the power of industry leading asset tracking Uptick.

Whether at home or in your business, we recognise the importance of quickly finding equipment across our estate of maintained client sites. By quickly finding your control panels, zone expanders, and communications modules, we’re able to work more efficiently and offer you more competitive pricing.

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Why choose Mercury Fire & Security?

30 years icon

Over 30 years of experience in domestic and commercial system servicing

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Clear reporting with powerful defect categorisation

nsi gold accedited

Flexible packages tailored to your needs

BAFE icon

NSI Gold and BAFE accredited engineers

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Customer portal access so you can manage your estate, assets, and job reports

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Industry leading software that encompasses asset tracking

home security servicing

Preventative maintenance to reduce system downtime and costly repairs

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Emergency support available when you need it most

Find out more about our service and maintenance packages

Whether you need maintenance for a domestic system or a commercial system, our expert service and maintenance solutions keep your alarms, CCTV, and fire safety equipment performing at their best. Don’t hesitate to contact us today to discuss our packages in more detail.

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Design your own alarm system and see the price

Free, takes two minutes, no contact details needed. No other UK installer has one.

Recommend a friend and you both get 5%

Introduce a friend, a neighbour or another business. When they become a customer, you each receive 5% of the job value as credit.

Refer a friend

Already referred someone? Track your referral code

5% to you
5% to your friend

£50 each on a typical CCTV or intruder alarm installation.

  1. Step one

    Share their details

    Their name, their email, and what they're after. A code is created the moment you submit.

  2. Step two

    We survey and quote

    One of our engineers visits, specifies the system and gives them a written quote. No obligation.

  3. Step three

    You both receive credit

    5% of the job value, to you and to them, once the installation completes.